The Madawaska Valley Water and Sewer Department is committed to serving the needs of Madawaska Valley residents, businesses, and visitors by providing high-quality drinking water and wastewater disposal services while providing for future economic growth via progressive planning; implementing water conservation measures; safeguarding public health and the environment; and providing for continuous process improvements and cost efficiencies.
Water/Wastewater Rate Information
| Water Rate | $4.86 per cubic meter | (By-Law #2023-25) |
| Wastewater Rate | $5.21 per cubic meter | (By-Law #2023-26) |
Minimum Quarterly Bill (see below)
| Water (WATM) | $72.90 |
| Wastewater (WWM) | $78.15 |
| Total | $151.05 |
Minimum charges are calculated based on quarterly minimum consumption of 15 cubic meters. If consumption is less than 15 cubic meters, the bill will be based on the minimum charge. If consumption is higher than 15 cubic meters, the bill will be based on actual consumption.
General Information:
- WATM – Metered Water Charge
- WDF – Water Disconnection Fee
- WWM – Metered Wastewater Charge
- WRD – Water Reconnection Fee
- WDR – Water Debt Retirement Charge
- MRF – Meter Reading/Final Billing Fee
- WWDR – Wastewater Debt Retirement Charge
- SERV – Service Call Fee
Water/wastewater accounts may be paid at the Municipal Office (85 Bay St.) via Cash, Cheque, or Interac. In addition, payments may be made by any of the following methods:
- By mailing a cheque or money order to 85 Bay Street, Barry’s Bay, ON K0J 1B
- In-person at most financial institution
- By cheque in the drop box located on the outside of the Municipal Office
- E-Pay option available at https://ipn.paymentus.com/rotp/tomv accepts online debit, Visa and Mastercard. A 2.5% processing fee will be applied to the total payment
- Telephone or online banking, via your financial institution
- By credit card
To pay by telephone or internet banking, search for ‘Madawaska Valley Water’or ‘Madawaska Valley Utilities’ as the payee. When paying by cheque or money order, please note the account number on the front of the cheque. If a receipt is required, please either bring the full bill with you or, if paying by mail, send a self-addressed, stamped envelope.
Payments must be received no later than the close of business on the due dates to avoid penalties. If paying by mail, the taxpayer assumes responsibility for late arrival. A penalty will be charged if payment is received after the close of business on the due date.
Penalty and interest are fixed at a rate of 1.25% per month. Penalty and interest will accrue on unpaid taxes commencing on the first day of default and also on the first day of each calendar month thereafter. If you are in tax arrears at the time of the billing date, and the arrears remain unpaid before the first due date, there will be 1.25% interest added to the installment amount. Payments received will be credited towards penalty/interest first and then to the oldest taxes owing.
Accounts are payable in Canadian funds. Payments received in US or other funds may be subject to an administration fee.
The Municipality of Madawaska Valley uses CivicWeb to manage Water and Wastewater associated documents. Please visit our dedicated documents portal on madawaskavalley.civicweb.net.
Fire Hydrant Flushing
The Ontario Clean Water Agency performs Spring and Fall fire hydrant flushing within the Town of Barry’s Bay annually. These flushing activities are conducted between the hours of 0700-1530.
This maintenance program is designed to remove sediment accumulation within the water mains in order to maintain good water quality in the distribution system. The program is also used to exercise distribution infrastructure such as water main valves and hydrants. This is a normal maintenance procedure performed in communities across the province.
This maintenance may result in temporary inconveniences including discoloured water and lower than normal water pressure. The low pressures are due to turning on and off hydrants and should only be intermittent. OCWA recommends avoiding water use when crews are flushing in your area. It is also recommended that users run a COLD water tap for a few minutes each morning to clear any discoloured water from your plumbing should you experience low pressure or discolouration.
It should be noted that discoloured water and lower than normal pressure can occur at the site of flushing or several blocks away due to changes in flow and direction of water flow. It is impossible to predict which locations or the extent of the customers which may be affected.
