85 Bay Street, PO Box 1000, Barry’s Bay, ON, K0J 1B0

Phone: 613-756-2747
Fax: 613-756-0553
Toll-free: 1-866-222-8699

To email us please use the contact form at the bottom of this page.

Compliments & Complaints

Public feedback is welcome. We encourage residents to submit compliments or complaints regarding a municipal program, service, facility, or staff member through the Township’s Compliment and Complaints Form available on the Civic Web Portal.

The Township of Madawaska Valley encourages early resolution of complaints in all circumstances. We recommend you first talk directly to the service area or department where you have an issue. Most complaints received verbally can be resolved promptly by the department in charge of the service. Anonymous complaints will not be addressed. If a complaint is deemed to be unfounded, a cost recovery hourly rate will be billed to the complainant or a minimum of $100.00, whichever is greater.

Staff Contacts

  • Accounts Payable

    Laura Florent
    Phone: 613.756.2747 Ext. 218

  • Accounts Receivable

    Marie Lorbetskie
    Phone:  613.756.2747 Ext. 211

  • Planning Services & Facilities Supervisor

    Andrew Peplinski
    Phone: 613-756-2747  Ext. 219

  • By-Law Enforcement Officer / Animal Control

    Corwin Quade
    Phone: 613.756.2747 Ext. 235

  • Chief Administrative Officer (CAO) / Clerk

    Suzanne Klatt
    Phone: 613.756.2747 Ext. 210

  • Chief Building Official / Septic Inspections

    Earl Dombroskie
    Phone: 613.756.2747 Ext. 216

  • Chief Fire Official / Emergency Management

    Corwin Quade
    Phone: 613.756.2747 Ext. 235

  • Deputy Clerk/ Emergency Management/ Communications

    Brittany Tomasini
    Phone: 613.756.2747 Ext. 212

  • Deputy Treasurer/ Taxation / Water and Wastewater

    Janice Brisson Zelney
    Phone: 613.756.2747 Ext. 213

  • Manager of Planning and Development

    Luke Desjardins
    Phone: 613.756.2747 Ext. 217



  • Operations Manager (Public Works)

    Hilary Kutchkoskie
    Phone: 613.756.2747 Ext. 215
    Cell (urgent use only): 613.633.6164

  • Recreation and Community Development Coordinator

    Hannah Gutoskie
    Phone: 613.756.2747 Ext.220

  • Treasurer

    Amanda Hudder
    Phone: 613.756.2747 Ext. 214

  • Visitor Information Centre

    Open seasonally from May long weekend to October
    Phone: 613.756.5885

  • Water and Sewer - Ontario Clean Water Agency

    Ashley Pilgrim, Senior Operations Manager


    OCWA Facilities Emergency Contact: 1.800.342.6442

  • Payroll & Administrative Support Clerk

    Rachel Etmanskie


  • Planning Services & Facilities Supervisor

    Andy Peplinski, Planning and Building Advisor
    613-756-2747 Ext 219

  • Administrative Assistant - Development/Operations

    Sarah Bowles
    613-756-2747 – Ext. 238

  • Facilities and Parks Supervisor

    Stuart Pegg


Contact Us Form